Privacy Policy

Effective Date: 2026

Abuja Car Rental Express (“ACRE”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

• Full name
• Phone or WhatsApp number
• Pickup and drop-off locations
• Booking details and vehicle preferences
• Travel dates and times
• Messages sent through WhatsApp, Instagram, or website channels
• Basic device/browser and usage analytics

How We Use Information

We use information to process bookings, respond to inquiries, coordinate transportation, provide customer support, improve operations, send booking updates, and prevent fraud or misuse.

AI-Powered Communication

We may use AI-assisted systems to support customer communication, booking coordination, automated responses, service recommendations, workflow management, and faster response times.

Information Sharing

We do not sell customer personal information. Information may be shared only with internal operations staff, assigned drivers, technology providers supporting our infrastructure, payment providers, or legal authorities where required.

Data Security

We apply reasonable technical and organizational safeguards to protect customer information from unauthorized access, misuse, loss, or disclosure.

Third-Party Services

Our systems may integrate with platforms such as Meta, WhatsApp, Instagram, Google, hosting providers, payment providers, and cloud infrastructure services.

Customer Rights

Customers may request access, correction, or deletion of personal data by contacting info@abujacarrentalexpress.com.

Contact

Website: https://abujacarrentalexpress.com
Email: info@abujacarrentalexpress.com
Phone: +234 812 190 5725